This habratopic is written in the wake of the article “Estonian Information System”
, which describes in detail the Estonian state information system and its convenience for ordinary people in the country. Noticing what a lively discussion the article provoked, I suggested that it might be interesting for someone to learn about other similar projects existing in the territory of the former USSR, and tried to describe a similar system functioning in Lithuania.
This system is called the “Electronic Gate of Authority” (lit. Valdžios elektroniniai vartai) and is registered at www.govonline.lt
(the latter are translated by e-government and e-services, respectively). The e-government portal cost the taxpayers € 1.7 million and is part of the European project eGovernment in Europe
Currently, there are only Lithuanian and English versions, despite the fact that Polish-speaking and Russian-speaking residents make up 6.74% and 6.31% of the total population of the country, respectively.
As in the Estonian equivalent, it is possible to join the system using:
• ID cards, replacing a passport in the EU;
• special electronic card that is easy to order;
• a local internet bank whose services you use.
By joining the portal, in the section “My Information” you have the opportunity to view, supplement and modify some personal data. It is also possible to ask the question directly to the relevant institution and receive an answer via internal mail. In addition, there is a feedback system, where there is an opportunity to make relevant proposals and wishes or objectively substantiate their claims in the hope that the shortcomings will be corrected.
All provided services are divided into two categories: 8 groups of services for entrepreneurs and 12 for ordinary citizens. Casual I will describe the most popular services from the second category.
First, it is the declaration of income and the return of overpaid taxes, which is extremely convenient, effective and also significantly saves your time (verified by personal experience).
Secondly, the ability to declare their place of residence. For example, if a Lithuanian citizen permanently lives abroad and did not declare it, he is obliged to borrow compulsory health insurance (something around EUR20 per month). This “tax” is levied on those who do not work, and the money goes directly to the Hospital Cashier (the employer pays for the employed).
And vice versa, when you arrive in the country or change your residence inside the country, for the declaration of new residence with this system you send the corresponding request to the landlord / landlord of the property in which you intend to “register”. After receiving confirmation, you are automatically “assigned” to this property.
The system contains all the information about your current and previous places of employment, thus replacing the work book. It also allows you to register with a doctor or get an online consultation, register with a university, register a car or change a driver's license, search for a job and post your CV, apply for social applications. payments and compensation (for unemployment, scholarships, large families), contains legal acts and various forms of filling out documents.
A digital signature service is provided. With its help, you can easily sign your own or verify the signature of the received document and make sure that the addressee is exactly who he claims to be.
Unfortunately, at the moment the system often simply organizes information from the relevant centers and, if necessary, for some services simply redirects the client to the page he needs. But this is also convenient, implementing the “one-window” system and eliminating the need to walk along the “corridors of power” in electronic space.
Summing up, I want to note that the capabilities of the system are significantly inferior to the Estonian counterpart, but every year new functions are added (for example, it was decided to combine diplomatic services in the e-konsulatas project). In addition, the constantly growing number of users (especially in rural areas) shows that the system has a future.